●This product will be sold at “hololive production OFFICIAL SHOP” and “Geek Jack” .
●Prices listed include tax.
●Prices and designs may be changed or canceled without prior notice.
●No returns or exchanges can be made with the exception of defective items. If you have received a defective item, please contact the vendor via the inquiry section of the item page.
●At the commencement of sales, access to the aforementioned websites may be impeded due to server traffic congestion.
●Any changes to or announcements regarding items and sales will be posted on the concert website and official X (Twitter) accounts.
●Products may go on resale at a later date.
*Please review the following information before you consider making a purchase.
▼Sales Period
1st Period:June 7th 10 PM – July 1th 5 AM (EDT) *end
2nd Period: August 10th 10 PM – September 17th 5 AM (EDT)
*Update as of August 10th:
Made-to-order items will start during the 2nd Period.
▼hololive production OFFICIAL SHOP Shipping Period
1st Period
●Advance shipping items: Shipping is scheduled to commence from early-August 2024.
2nd Period
●Made-to-order items: Shipping is scheduled to commence from late-December 2024 to late-January 2025.
●hololive STAGE World Tour ’24 Penlight：Shipping is scheduled to commence from mid-August 2024.
*Note that the date of delivery may vary depending on the customer’s receipt status.
▼Geek Jack Shipping Period
●Made-to-order items: Shipping is scheduled to commence from late-December 2024 to late-January 2025.
●hololive STAGE World Tour ’24 Penlight：Shipping is scheduled to commence from mid-August 2024.
*Note that the date of delivery may vary depending on the customer’s receipt status.
▼Precautions
●Shipping fees will be incurred for each order. Please note that shipping fees cannot be combined with other orders.
●”hololive STAGE World Tour ’24 Penlight” is the common product for both “hololive STAGE World Tour ’24 Soar!” and “hololive English 2nd Concert -Breaking Dimensions-”
●Additional sales of “hololive STAGE World Tour ’24 Penlight” will start once the current stock has run out.
*Please note that sales may stop without notice.
Buy “hololive STAGE World Tour ’24 Penlight” here.
●Please review the following information for hololive production OFFICIAL SHOP customers residing in areas eligible for international shipping and wish to buy advance shipping items.
○Delivery and Receipt
The delivery carrier is DHL.
Please note that international shipments may take longer to arrive than domestic shipments. For reference, shipments to the U.S. generally arrive in approximately 3 business days.
Please abide by the rules and regulations for the receiving area. Once orders have been placed, DHL will contact you and ask you to provide any necessary customer information.
COVER Corporation and its vendors will not be held responsible in the event that you do not receive your items prior to the date of the concert. In such cases, orders cannot be canceled or refunded.
○Defects
Should a customer receive a defective item, COVER Corporation and its vendors may not be able to guarantee delivery of the replacement before the concert date due to international shipping.
*For additional precautions, please read carefully the “Legal Information and Notices required by the Act on Specified Commercial Transactions” of this store.