●This product will be sold at “hololive production OFFICIAL SHOP” .
●Prices listed include tax.
●Prices and designs may be changed or canceled without prior notice.
●No returns or exchanges can be made with the exception of defective items. If you have received a defective item, please contact the vendor via the inquiry section of the item page.
●At the commencement of sales, access to the aforementioned websites may be impeded due to server traffic congestion.
●Any changes to or announcements regarding items and sales will be posted on the concert website and official X (Twitter) accounts.
●Products may go on resale at a later date.
* The “hololive STAGE World Tour ’24 Penlight” is an item that can be used throughout “hololive STAGE World Tour ’24”!
Additional items and single items for “hololive English 2nd Concert -Breaking Dimensions-” and “hololive STAGE World Tour ’24” will be available for sale in the future.
*Please review the following information before you consider making a purchase.
▼Sales Period
June 7th 10PM – June 24th 5 AM (EDT)
June 7th 10PM – July 1st 5 AM (EDT)
* Postscript: 24 June 2024
* Due to the overwhelming popularity,we will extend the sales time of these Concert Merchandise July 1st 6PM(JST).
* There will be no change in the shipping date.
▼hololive production OFFICIAL SHOP Shipping Period
●Advance shipping items:Starts shipping from early August
*Note that the date of delivery may vary depending on the customer’s receipt status.
▼Regarding Advance Shipping Items
●hololive production OFFICIAL SHOP will sell items that will be shipped early.
Shipping for orders consisting of the following items is scheduled to commence from
early August
Advance shipping items:
・hololive English 2nd Concert Essentials Pack (L / XL / XXL)
▼Precautions
●Orders cannot be delivered within the advance shipping period if other products (pre-ordered concert merchandise, other limited quantity & made-to-order items inclusive) besides advance shipping items are included in the same cart.
●If you would like to have your order shipped earlier, please purchase advance shipping items in a separate order.
*Shipping fees will be incurred for each order. Please note that shipping fees cannot be combined with other orders.
●Advance shipping items are limited in number and sales will end once stock has run out.
●Please review the following information for hololive production OFFICIAL SHOP customers residing in areas eligible for international shipping and wish to buy advance shipping items.
○Delivery and Receipt
The delivery carrier is DHL.
Please note that international shipments may take longer to arrive than domestic shipments. For reference, shipments to the U.S. generally arrive in approximately 3 business days.
Please abide by the rules and regulations for the receiving area. Once orders have been placed, DHL will contact you and ask you to provide any necessary customer information.
COVER Corporation and its vendors will not be held responsible in the event that you do not receive your items prior to the date of the concert. In such cases, orders cannot be canceled or refunded.
○Defects
Should a customer receive a defective item, COVER Corporation and its vendors may not be able to guarantee delivery of the replacement before the concert date due to international shipping.
*For additional precautions, please read carefully the “Legal Information and Notices required by the Act on Specified Commercial Transactions” of this store.